Service Charges


Onsite jobs are charged by the hour (rates below), half hour minimum. 

Hourly rates
Commercial Business £ 45 / hr
Non-Profit & Charity £ 35 / hr
Personal / Domestic £ 25 / hr
Unwaged (e.g. NUS, OAP, JSA)     £ 18 / hr
Callout charges
Postcodes N16 & E5      £ Free!
Less than 3 miles £ 10
3 to 6 miles £ 20
Over 6 miles £ 4 / mile


Callout charge is calculated from the distance from my place to yours by road (as opposed to as the crow flies) starting at N16 6XS. 

My hours are 10:00 til 08:00pm, Monday through Saturday 

Out of hours emergency callouts are available but cost an extra £50.

Offsite jobs This covers jobs where you deliver your hardware to me and collect it afterwards. This tends to work out significantly cheaper than me visiting you especially for longwinded things. Please give me a call or email me to get the best quote.




Simple Virus / Malware removal
If a virus infection can be vanquished in-situ i.e. without reinstalling the whole system you pay only £40.

£ 40

£ n/a

Computer securely wiped
Machine wiped completely clean of all software and data using military grade data deletion software. Note: useful if you want to dispose of your PC safely.

£ 5

£ n/a

Vanilla windows install
Your machine wiped clean and plain old windows reinstalled, all drivers and updates installed. This is useful if you want to give your computer away in full working order but with your personal data safely wiped off, or if somebody has given you a computer and you want to start with a clean sheet, or if you simply want a reinstall without paying for a back up you don't need.

£ 30

£ n/a

Economy Backup & Reinstall
Full backup of all files, re-installation of Windows, all updates installed, free antivirus software and MS compatible Office Suite, all your files double scanned for viruses and other malware and then restored to a single folder, machine guaranteed virus free. Note: if you are comfortable moving files around and have time to reinstall all your applications then this is a good option. Also note: this is the service most local shops charge over £60 for!

£ 55

£ 100

Domestic Backup & Reinstall
As economy reinstall PLUS: free collection/delivery for laptops within N16/E5, all files put back where they were, all un-neccesary pre-installed software cleaned off, disk optimised for quick startup, internet favourites/bookmarks restored, i-tunes restored, free top quality media player, CD/DVD burning, photo management and utility software. Note: this is the option to go for if you want everything setup as close as possible to the way it was before.

£ 85

£ 140

Business Backup & Reinstall
As domestic reinstall PLUS: free collect/delivery for laptops AND desktops in N16/E5 (normal callout charge applies outside this area), priority turnaround, casing thoroughly stripped and cleaned, thorough testing of your memory and hard disk drives, full onsite reinstallation including reconnection and resinstallation of your printers, scanners, specialist software and reconnection to your domain if needed. Note: This is the one to choose for business critical computers of if time is short.

£ 140

£ 175

Laptop Cleanout
Your laptop fully stripped down, thoroughtly cleaned out and regreased with top quality thermal grease. This is often the only good solution to overheating problems.

£ 35

£ 60

Laptop power socket replacement
If the socket your power cable plugs into is faulty or broken your laptop can quickly become a very expensive brick. This fix can take up to 10 days however you are welcome to borrow a free courtesy laptop fr the duration (subject to availability)

£ 95

£ n/a

Laptop Screen replacement
Replacement LCD laptop screens cost anywhere between £50 and £100 depending on the size you need, they're much of a muchness to fit though so I charge a flat fee to fit them.

£ 40

£ 65

Hard drive upgrade
Running out of space? Many people solve this problem by getting an external hard drive but wouldn't it be nicer to just quadruple the size of your C drive and not have to worry about the cables? Internal drives are also considerably faster than external ones, i-Tunes doesn't take kindly to being moved between disks and, sadly, I've lost count of the number of people who've lost all their files when they (or their kids / pets / spouses)tripped over the wire and sent their external drive crashing to the floor! New internal drives themselves are cheaper than the external variety, they cost anywhere between £35 and £100 depending on the capacity and speed you want and, like the screens, they're much of a muchness to fit so I charge a flat fee to fit them.

£ 40

£ 65

VHS to DVD/Digital transfer
Tape degrades over time so if you have anything important on tape still it would be a good idea to get it into a digital format ASAP.

£ 20

£ n/a

Vinyl / Tape to CD
Likewise you may want to have your old tape and vinyl records digitized for posterity, or just so you can listen to them on your ipod

£ 10

£ n/a

Scanning (per scan)

£ 0.50

£ n/a

Reinstalls assume you have recovery/rescue disks or a recovery partition, if not (and I don't have an appropriate set of disks for your machine) it may cost extra to obtain these.




stamford Hill Computers